The terms for
everything we make.

These terms cover everyone who uses anything we make: this website, thegenie.ai, the TheGenie platform, TitleGenie, PriceAlign, the buyer app and every other product under the TheGenie name. That includes agents, title representatives, team leaders, buyers, homeowners and visitors.

If your company signed a written agreement with us, that agreement governs your company's subscription and takes precedence wherever it differs from these terms.

1. Your account and signing in

You can create an account with your email address, or by signing in with Apple, Google or Facebook. When you use Apple, Google or Facebook, that company confirms who you are and shares with us only what you allow, such as your name and email address. We never see your password for those services.

Keep your sign-in to yourself. You are responsible for what happens under your account, so tell us right away at [email protected] if you think someone else has used it.

You must be at least 18 to create an account.

2. Deleting or closing your account

If you are a buyer or homeowner, you can delete your account at any time, at no cost. You owe nothing. It is the last row on the Account tab in the app, and at the bottom of the My Profile page on the web.

When you delete your account, we delete your account, the link to your Apple, Google or Facebook sign-in, your notes, photos and recordings, your wishlist, tours and collections, and your other personal information.

We keep a limited record of your name and contact details, the agent you were introduced to, the agreements you accepted, the homes you viewed and the offers you chose, with dates. We keep it for legal and compliance requirements in real estate and for legitimate business reasons, including our referral agreements with agents. You don't owe anything under those agreements. It is never shown in the app, never used for marketing and never used to message you. We keep it only as long as the law and those agreements require.

Deleting an account can't be undone.

If you are a real estate agent or other professional user, you can close your account at any time, at no cost. It is the last row on the Account tab in the app, and at the bottom of the My Profile page on the web. When you close your account, we close it and sign you out right away on the device you're using, and on your other devices within a few hours, including any Apple, Google or Facebook sign-in. Your work, orders, invitations and billing history stay on file as business records. If you want your account back, contact support and we can reopen it.

3. Property and owner information in our products

Our products show information about homes and the people who own them. It comes from public records, title and tax-roll data, multiple listing services (MLS) and other licensed sources. That includes owner names, sale history, listing details and photos.

• We show it so real estate professionals and their clients can do their work.
• Sources can be late or wrong, so check anything important with the original source before you rely on it.
• Use it only for lawful real estate purposes. Never use it to harass anyone, to discriminate, or in any way that breaks fair housing, privacy or telemarketing laws.
• MLS data stays under each MLS's own rules. Where a listing carries the MLS's attribution, leave that attribution in place.
• You may not copy, scrape or resell the data, or rebuild a database from it.

4. PriceAlign ranges and other estimates

PriceAlign value ranges, offer ranges, sweet offers, the offer-strength reading and the market readings are estimates. They come from recent sales, homes under contract and homes for sale around the property.

• They are not appraisals. They are not a broker price opinion and not a promise of what a home will sell for.
• They are not legal, tax or financial advice.
• Decide on a price or an offer with your agent and, where it matters, a licensed appraiser.
• Paisley, our writing assistant, explains these readings in plain words. Her notes are guidance and carry the same limits.

5. Text messages

Some features send text messages, such as alerts when new homes match your wishlist, open-house notices and account messages. We text you only after you agree to it, and you can stop at any time.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to cancel. Reply HELP for help.
• Agreeing to texts is not a condition of buying anything.

Carriers are not liable for delayed or undelivered messages. If you change or give up your phone number, tell us or reply STOP first.

6. Photos, voice notes and walkthroughs

You can add photos, videos, voice notes, written notes and walkthrough recordings to a home.

• What you add stays yours. You give us permission to store it, process it (for example, to transcribe a voice note) and show it to you and to the people you choose to share it with, such as your agent.
• Add only what you have the right to record and share. Respect the privacy of sellers, occupants and anyone else in a recording, and follow the recording laws where you are. Some places require everyone's consent before you record a conversation.
• Leave out anything unlawful, harassing or harmful.
• We may remove content that breaks these terms.

When you delete your account, your photos, recordings and notes are deleted as described in section 2.

7. Using our products fairly

• Leave the security of our products alone, and leave other people's use of them alone.
• No robots, scrapers or automated copying.
• No reverse-engineering, and no getting around limits or access controls.
• Nothing in our products is a promise about what any business or any sale will achieve. Results depend on the market, the home, the effort behind the work and much more.

Legal, financial, tax and investment questions belong with your own advisers.

8. What is ours

TheGenie, TitleGenie, PriceAlign, Paisley, the marks and the design of our products belong to 1ParkPlace, Inc. US Patent 10,713,325. Every other company name we mention belongs to that company and appears only to say plainly what we are describing.

9. Links and other services

Apple, Google, Facebook, Zoom, map providers and MLS sites run under their own terms and privacy policies when you use them through our products.

10. Ending access

You can stop using our products and delete or close your account at any time, as section 2 describes. We may suspend or close an account that breaks these terms or puts other people at risk.

11. Our responsibility

Our products are provided as they are. We work to keep them accurate and running, but we can't promise they will be error-free or always available. To the fullest extent the law allows, 1ParkPlace, Inc. is not liable for indirect or consequential losses arising from using our products or relying on their estimates.

12. If a claim arises from your use

In plain words: if your misuse of our products or data causes a claim against us, you cover it.

You shall indemnify, defend, and hold harmless 1ParkPlace, Inc., its stockholders, directors, officers, employees, independent contractors, and agents against any claim, demand, loss, liability, damage, injury, cost, or expense (including attorneys' fees and legal costs) which arises, directly or indirectly, out of your act or omission with respect to the Data or any violation of these terms or any violation of Laws.

13. Settling disputes by arbitration

In plain words: disputes go to an individual arbitration in San Diego County, not to court and not to a class action.

Any dispute or claim arising out of or in connection with these terms or the performance, breach, or termination thereof shall be finally settled by arbitration in San Diego County, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect (the "Rules"), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator(s) shall be appointed pursuant to the Rules, and the arbitrator(s) shall apply the Laws of the State of California to all issues in dispute. Any and all claims and proceedings to resolve disputes must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator(s) may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator(s) shall not have the power to award punitive damages against any party. YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.

14. Changes to these terms

When these terms change, the version label and the effective date at the top change with them. If a change matters to people who already have an account, we will ask you to accept the new version the next time you sign in.

15. Governing law and contact

These terms are governed by the laws of the State of California.

1ParkPlace, Inc. Written notices reach us at [email protected], and we will supply a postal address for service on request. A person answers that address.